Perhaps the most important rule of effective anger management
is understanding that people always have a choice about how they will respond to
an anger-provoking situation. Even when anger is completely justified, as when a
child is killed or a person is treated in an abhorrent way, the angry respondent
has a choice of retaliating (which usually makes matters worse) or expressing
anger in a way that is more likely to lead to a constructive response.
Retaliation usually feeds the conflict spiral, increasing the intensity of the
anger on both sides and leading to a continued and worsening conflict. In
international situations, this can eventually lead to war; in interpersonal
conflicts, it can lead to severed relationships and, at times, interpersonal
violence. Constructive anger management, in contrast, de-escalates conflicts; it
allows the offending party to understand that he or she has made a mistake and
to take steps to remedy the situation. This can lead to improved outcomes and
successful long-term relationships.
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